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Only a specific user is unable to print report,while others are able to print

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There is an issue where only on specific user is not getting data in the crystal report,a blank pdf while other users are getting the data in the report.The user hasa the same permission list as the others,my personalization settings are also similar. We are not sure wha could be the possible cause for this. Please let us know your suggestions.

Thanks for your help

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Re: Only a specific user is unable to print report,while ...

First check Process definition, process groups. Make sure the user has this process group. 2nd. check the Query security, query access profiles. But you are saying that permission lists are same. If user is using the same permission list, both process group and query access groups should be same. May be try to work with security to re-build the user profile.

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