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Cases don't disappear from work list regarding adhoc salary changes

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Cases regarding Ad hoc salary changes will not disappear for other users in the work list when the administrator has handled the case and clicked on the 'Mark Worked' button. Also it should disappear once the administrator clicks on the 'Save' button, instead i have to click the 'Mark Worked' button.

rahulkhandelw's picture
User offline. Last seen 9 years 28 weeks ago. Offline
Joined: 10/16/2009
Posts: 34
Re: Cases don't disappear from work list regarding adhoc ...

Go to actvity property and u will find there 4 check boxes which controls how to mark a worklist entry as worked.